Terms & Conditions

Buying

  1. We accept cash, PayNow, bank transfer, Wise, Visa and Mastercard at the moment.
  2. Unfortunately, we are not able to make reservations for any items as each of our merchandise is unique. Orders are only considered confirmed and will be processed after full payment has been received.
  3. For our Buyers, we guarantee the authenticity of all the items purchased from Jemery Luxury. We offer a 100% refund on our items should qualified third party appraisers such as Entrupy find the goods otherwise.
  4. Except in the event abovementioned, all sales are final and sold are strictly non-refundable and non-exchangeable.

Selling or Consigning

All prices quoted for items sold / consigned to Jemry Trading Pte Ltd are based on the condition that the items are 100% authentic and are not fake / counterfeit.

  1. The Seller / Consignor must guarantee the authenticity of the item and that it was purchased from the original boutique. Any information with regards to the item being sold must be fully disclosed.
  2. Jemry Trading Pte Ltd reserves the right to seek legal redress against the Seller / Consignor who attempts to sell / consign counterfeit or fake items, whether deliberate or otherwise.
  3. A copy of the Seller’s / Consignor’s official identification document will be retained for reference.
  4. Payment from Jemry Trading Pte Ltd will be made directly to the Seller / Consignor via cash, bank transfer or cheque.

GENERAL

  1. You declare you are the lawful owner of the items and they are authentic from the boutique. You agree to fully disclose any other information with regards to the items.
  2. In the event if you are found to be negligent, Jemry Trading Pte Ltd shall report all fraudulent and illegal acts to the local authority. And the full amount paid to you must be returned to Jemry Trading Pte Ltd.
  3. You agree to provide your personal particulars and is subjected to the terms and conditions of our Privacy Policy.
  4. You consent to Jemry Trading Pte Ltd to contact you on the status of the items, promotions, events, and notifications even if you have signed up with Do Not Call (DNC) Registry.
  5. While Jemry Trading Pte Ltd will exercise proper due care to handle your items, they are left at our stores at your own risks. We will not be held liable for the wear and tear during the ordinary course of the business, loss or damage, break-in, theft, fire, and etc.

ACKNOWLEGEMENT

  1. The acknowledgment represents that Jemry Trading Pte Ltd has received the items from you for valuation.
  2. Upon valuation, Jemry Trading Pte Ltd will propose whether to buy / consign (sell item on your behalf) / trade in or return your item. The proposal is valid for 3 business days and you shall collect your item within 7 business days should you decide not to transact with us. Either hard copy or electronic copy of this form must be produced to collect your item.

CONSIGNMENT

  1. Consignment duration: minimum 1 month and maximum 3 months.
    1. Withdrawal of item before 1st month: S$50 admin fee per item will be imposed.
    2. Consignor is allowed to withdraw their item any time after the mandatory 1st month period with prior notification to us.
    3. Consignor is responsible to monitor their item status and collect back unsold item after the 3 months’ due.
  2. During this period, you also allow Jemry Trading Pte Ltd to work with our business partners to sell your item through external retail events and other online platforms.
  3. Jemry Trading Pte Ltd reserves the right to re-negotiate the take-back amount of the item with you if an offer is being made by a genuine buyer. Item will only be sold upon your consent on the revised take-back amount.
  4. We will inform you via SMS/ Phone once your item is sold. Payment will be made 14 business days after the item is sold. Either hard copy or electronic copy of this form must be produced to collect payment.