At Jemery Luxury, we take the authenticity of our preloved luxury bags very seriously. Our team of experts meticulously examines each item before it is listed for sale. This includes thorough inspections of the stitching, materials, hardware, brand stamps, and serial numbers. We also cross-reference with our extensive database of authentic luxury items to verify each bag’s authenticity. Additionally, we collaborate with third-party authentication services for an extra layer of verification. This rigorous process ensures that every luxury bag you purchase from us is 100% genuine, giving you the confidence to shop without worries.

Purchasing pre-loved luxury bags offers numerous benefits. Firstly, it provides an opportunity to own high-quality, designer pieces at a fraction of their original cost. This means you can enjoy luxury without breaking the bank. Secondly, buying preloved is an eco-friendly choice, as it promotes the reuse of fashion items, reducing waste and the demand for new resources. Thirdly, preloved luxury bags often include rare and discontinued styles that are no longer available in stores, adding a unique touch to your collection. Lastly, the value of some preloved luxury bags can be appreciated over time, making them a smart investment.

Yes, you can consign your luxury bag with Jemery Luxury. We offer a straightforward consignment process designed to maximise the value of your preloved luxury bags. To get started, simply fill out our consignment form with details about your bag, including brand, model, condition, and any accompanying documentation. Our team will review your submission and provide a preliminary valuation. Once accepted, we handle everything from professional photography and listing to marketing and selling your bag. Consigning with us means your luxury bag in Singapore will reach a broad audience of discerning buyers, ensuring a quick and profitable sale.

Jemery Luxury is proud to offer worldwide shipping for our preloved luxury bags. Once you place an order, our team carefully packages your bag to ensure it arrives in perfect condition. We use trusted courier services with tracking capabilities, so you can monitor your package every step of the way. Shipping costs and delivery times vary depending on your location, but we strive to provide the most reliable and efficient service possible. For our international customers, any applicable customs duties and taxes will be the responsibility of the buyer. We recommend checking with your local customs office for more information.

We offer a variety of payment options to make your shopping experience as convenient as possible. Jemery Luxury accepts payments via Wise, bank transfer, PayNow, and credit cards. For bank transfers, prices are typically quoted in SGD, and we provide current exchange rates upon request to ensure transparency. These flexible payment methods allow you to choose the most suitable option based on your preferences and location. Whether you’re purchasing a luxury bag in Singapore or from anywhere in the world, we’ve made it easy and secure to complete your transaction with us.

At Jemery Luxury, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a return policy for our preloved luxury bags. You may return the item within 14 days of receiving it, provided it is in the same condition as when it was sold, with all tags and packaging intact. To initiate a return, please contact our customer service team to obtain a return authorization. Please note that the return shipping costs are the responsibility of the buyer. Once we receive and inspect the returned item, a refund will be processed to your original payment method.

Caring for your preloved luxury bags is essential to maintain their beauty and value. We recommend storing your bags in a cool, dry place away from direct sunlight to prevent discoloration and fading. Use dust bags or protective covers to shield them from dust and scratches. Avoid overfilling your bags, as this can distort their shape over time. For leather bags, use a high-quality leather conditioner periodically to keep the material supple and prevent cracking. Additionally, handle your bags with clean hands and avoid contact with liquids and oils. Regular, gentle cleaning with appropriate products will help preserve your luxury bag for years.

While we do not offer formal warranties on our preloved luxury bags, we stand by the quality and authenticity of every item we sell. Our rigorous authentication process and expert inspections ensure that you receive only genuine luxury bags in excellent condition. Should you have any concerns or issues with your purchase, our customer service team is here to assist you. We are committed to providing a positive shopping experience and will work with you to resolve any problems to your satisfaction. Trust in Jemery Luxury for reliable and authentic preloved luxury bags in Singapore.